Qualifications

    • High school or equivalent (Required)

    • Customer Service: 2 years (Preferred)

    • Criminal background check (Preferred)

Full Job Description

Job Posting – Customer Care Representative

Vesta Foundation Solutions, a regional leader in the foundation repair industry, is looking for a Customer Care Representative to join our growing team. Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At Vesta we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.

What We Would Provide You

  • A trusting, respectful, and fun culture
  • The best tools and training to get the job done the right way
  • A team you can be proud of
  • Opportunities for professional growth

What You Would Do

  • Represent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues
  • Provide tactical support to other departments of the company
  • Keep customer records and database current
  • Communicate with customers to ensure their satisfaction with our work
  • Provide customers with a remarkable experience

What We Need for this Role

  • Experience in the customer service field
  • Exceptional telephone and interpersonal skills
  • Proficiency in computer programs and apps

If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Specialist.

For more information about our company, visit https://www.vestafoundationsolutions.com/. EOE.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Employee discount
  • Paid time off
  • Professional development assistance
  • Referral program

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends

COVID-19 considerations:
Masks are required while in our office. The company will supply additional masks, cleaner, sanitizer as needed for your workspace.

Ability to Commute/Relocate:

  • Oklahoma City, OK 73179 (Preferred)

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 2 years (Preferred)

Work Location:

  • One location